Refund policy

RETURN & REFUND POLICY
Last updated: 7/11/25

At Mode De Vie by JJ, we want you to love your purchase. If something isn’t quite right, we’re here to help.

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RETURNS

Returns are not accepted. Only exchanges.

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EXCHANGES

We exchange sizes and in some situations, we can give store credit.

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RETURN SHIPPING

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
If this applies, please contact us within 48 hours of delivery with your order number and photos of the issue.

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NEED HELP?

To initiate a return or for any questions, please contact us at:
Email: jeromejean@modedeviebyjj.net 
Subject Line: Return Request – Order #[YourOrderNumber]

We appreciate your support and are here to make sure you’re happy with your Mode De Vie by JJ experience.